The most accurate email conversion
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Aid4Mail Standard, Professional, and Forensic require product activation. This anti-piracy system helps protect your investment in our software and enables us to continue its development at a competitive price. The license protection and monitoring system is managed by software_DNA from softWORKZ Innovation Inc. This system does not collect any details about you or your computer during license activation and re-activation. You may optionally enter your email address for password retrieval if ever you lose your password.
Unlike other activation systems, software_DNA does not tie your license to your hardware when using online activation. Essentially, your license is tied to your activation code and password that you define. As a result, you will have no problem re-activating your software after reformatting your hard drive, after upgrading hardware components in your computer, login under a different user profile, and when you move your software to a new computer. However, activation and re-activation does require an Internet connection (unless you have an offline activation code).
software_DNA includes an anti-fraud system that disables activation codes in cases of credit-card chargeback or refunds. Unless you are using offline activation (see below), Aid4Mail requires an Internet connection at least once a month to verify the license status. If you haven't used Aid4Mail within that time interval, you will simply have to re-activate your license before you can use it again. When an activation code is revoked, the software remains in trial mode until a new, valid activation code is provided.
Offline activation is available on request to customers of the Forensic and Customer-Service licenses who need to work on a computer that has restricted or no access to Internet. The feature is tied to the hardware signature of the offline computer. There is no charge for the first offline activation, but subsequent offline re-activations require payment of a service fee. Please contact us for offline activation instructions.
Once an activation code has been successfully activated online, it will need to be re-activated under the following conditions: Aid4Mail is accessed from a different Windows user login, or is installed and run on another computer, or is re-installed on the same computer after a disk reformat, or was last connected to the license server more than four weeks ago. The re-activation procedure requires you to enter your activation code, your current user-defined password, and a new password that you have never used before in Aid4Mail. If you entered your email address when you first activated, you have the option at this point to have your password sent to this address. Note that the password is CASE SENSITIVE.
software_DNA then checks online that the activation code and your password match the information on the license server. If the match is unsuccessful, the re-activation fails and you must retry. The server allows a pre-defined number of tries in a certain time period. If this limit is reached, a lockout is performed and you must wait before being allowed to attempt re-activation. The number of re-activations within a certain time period is limited too and will cause a lockout if exceeded.
If the match is successful the software is re-activated and the new password is stored on the license server, replacing the current one.
Note that the Aid4Mail Standard and Professional licenses may only be used to process mail belonging to one recipient. "Recipient" means the natural person (not an entity such as a company or organization) to whom an email message is sent. If you are processing more than one person's mail account, then you will need to purchase additional activation codes – one for each end-user account. See details in the License Agreement.
Each activation code is tied to one Windows user account on one computer. An activation code may be moved from an old computer to a new one that replaces it, as long as it is not reused again on the old computer. Conditions for transferring an activation code to another user depend on the type of license purchased. See details in the License Agreement.
Moving an activation code to another computer or user account requires license re-activation through an Internet connection (unless you have purchased an offline validation code for the new location). The license validation server allows a reasonable number of re-activations within a certain time period. If the activation code exceeds the re-activation quota, it enters into Lockout mode which disables further re-activations until the Lockout period expires.
For an answer to this question, please see the Software Piracy page.
For answers to frequently asked questions, please see the Product Activation FAQ page.
Aid4Mail is a trademark licensed to Fookes Software Ltd.
Fookes is a registered trademark of Fookes Holding Ltd.
Windows is a trademark of Microsoft Corporation registered in the U.S. and other countries.
All other trademarks and service marks, both marked and not marked, are the property of their respective owners.
Last updated on October 17, 2009