FAQ pages:
A. If you have a valid license for Aid4Mail version 1, you can benefit from a significant upgrade discount when purchasing a corresponding license of version 2. Simply visit our upgrade page and enter either one of your activation codes or your Plimus order number.
A. If you have a licensed copy of Aid4Mail version 1 installed on your computer, there is no need to uninstall it. By default, Aid4Mail version 2 installs in a different program folder and can be used without interfering with version 1. Note that if you have received an upgrade discount on purchasing version 2, the Setup program does not require the presence of version 1 to install successfully.
A. Maintenance releases, updates, and upgrades are free during the validity of your subscription period. When your annual subscription period runs out, you will have the option to renew it at a 50% discount over the regular price.
A. You can download maintenance releases and minor updates through the Aid4Mail "News and Updates" screen, which is available from the "Check News & Get Updates" menu command displayed when you click on the Software button. We recommend that you keep your Aid4Mail software up-to-date.
A. The Aid4Mail program simply reverts to trial mode. This does not affect any of the files you created during the subscription period. If you have an annual subscription, you will have the option to renew it at a 50% discount over the regular price.
A. As indicated in our documentation, Aid4Mail Standard does not support Office Outlook and the following file types: PST, Outlook MSG, MHT, and Aid4Mail ZIP archives. See the next item for information on how to upgrade.
A. Minor updates and maintenance releases are free for users of the corresponding major version. In other words, if you purchased Aid4Mail v1.00, all updates up to v1.99 inclusive are available for free. Major upgrades (version 2.x) are available to registered users of previous versions at a 50% discount.