Contextual help is also built into all of our products; simply press the F1 key in Aid4Mail to open up the Help file. If you require further assistance, please visit our Support page.
System Requirements
Windows 7 / Vista / XP / 2000, Server 2008 / 2003, or Mac OS X / Linux in conjunction with Wine.
Both 32-bit and 64-bit operating systems are supported. Windows NT4 / ME / 98 / 95 should work but are not officially supported.
64 MB of RAM, 8 MB disk space.
Pentium (or compatible) processor.
License activation, validation, and re-activation require an internet connection (offline activation option available with Aid4Mail eDiscovery editions).
To process (from/to) Outlook MSG files, PST files, and Outlook/MAPI mail profiles, Aid4Mail requires either a 32-bit version of Office Outlook or a standalone version of MAPI. The free 60 day trial of Office Outlook can be used, as can Microsoft's free standalone version of MAPI (but it does not support Unicode PST files which may be used in Outlook 2003 and later versions).
Note:
Aid4Mail currently does not support the 64-bit version of Office Outlook 2010.
Aid4Mail is an out-of-process application and so is not compatible with Click-to-Run installations of Outlook 2010; you will need to re-install Outlook 2010 using another method, following Microsoft's instructions.
If you have Outlook 98/2000 then it should be installed in Corporate/WorkGroup mode in order to process PST and MSG files. If it is installed in Internet Mail Only (IMO) mode, then only the default MAPI profile can be processed.
There may be compatibility issues with Outlook 97.
PST files from Outlook 2001 for Mac are supported, but not those from Outlook 8.x for Mac. Note that Outlook 2011 for Mac can import PST files created by Aid4Mail.
Microsoft Exchange can either be processed through an Outlook/MAPI mail profile, or through the IMAP protocol in which case the Exchange server needs to be set up for IMAP access (see instructions).
