Aid4Mail™ 6.1
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THANK YOU for your interest in Aid4Mail! We hope you enjoy using our software.


Introduction
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Aid4Mail is a fast, reliable, and highly accurate tool to recover, collect, search, and convert emails. It supports most mailbox file formats (e.g., PST, OST, OLM, mbox), IMAP accounts, and popular mail service providers (e.g., Microsoft 365, Gmail, Yahoo! Mail). Aid4Mail can recover double-deleted messages and corrupted emails, and extract MIME data from certain types of unknown file formats through file carving.

Aid4Mail provides an extensive array of tools to search and filter out unwanted emails during conversion. Save time using native pre-acquisition filters to download a subset of your mail from Exchange, Office 365, Gmail, and other webmail services. Use Aid4Mail’s integrated search engine to cull down your email collection. Its search operators are very similar to those of Gmail and Office 365.

New in Aid4Mail 6 Investigator and Enterprise editions is the ability to download linked attachments, including document revisions, from Google Drive and Microsoft OneDrive (Personal, Business, and SharePoint). This ensures a more comprehensive email investigation and eDiscovery process.

Aid4Mail 6 also introduces AI-powered email filtering, classification, and analysis (available in Investigator and Enterprise editions). Leveraging advanced AI capabilities, Aid4Mail can automatically classify emails based on user-defined criteria, enabling highly precise collection or exclusion of messages during processing. See this document for details:
https://www.aid4mail.com/doc/Aid4Mail_AI_Integration_User_Guide.pdf

Aid4Mail is used by Fortune 500 companies, government agencies, and legal professionals worldwide. It is made in Switzerland by perfectionists.


Installation
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Just execute the program Aid4Mail6_Setup.exe and follow the instructions.

If you have Aid4Mail version 5 or earlier installed on your computer, there’s no need to uninstall it. Unless you choose otherwise, Aid4Mail version 6 installs in a different program folder and can be used without interfering with the earlier versions. If you are updating Aid4Mail version 6, simply install this new update over your current one.

If you have enabled Windows’ “Controlled folder access” protection feature, the Aid4Mail Setup program may be unable to copy the 'AI Prompts' folder to your Documents folder. In this case, you will need to manually copy the folder by following these steps:

1. Open File Explorer and navigate to:
C:\Program Files (x86)\Aid4Mail6\AI Prompts

2. Right-click the 'AI Prompts' folder and select Copy.

3. Navigate to:
C:\Users\<YourUsername>\Documents\Aid4Mail\
Right-click inside the folder and select Paste.

Once copied, Aid4Mail will be able to access the necessary AI prompts.

If Aid4Mail fails to run when you launch it, please scan your computer for viruses. Aid4Mail will not run if it becomes infected by a virus or if it detects attempts to infect it. If you are sure that your computer has no viruses and Aid4Mail still doesn’t run, please contact us so that we can help you resolve the issue.

How to Uninstall
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You can uninstall Aid4Mail through one of the following methods:

1. Via Settings:
Open the Start menu, select Settings > Apps > Installed apps (or Apps & features in older builds). Find Aid4Mail in the list, click the three-dot menu (or select it), and choose Uninstall.

2. Via Start Menu:
Open the Start menu, locate the Aid4Mail folder, and click on Uninstall Aid4Mail.


Anti-Virus Warnings
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Occasionally, certain anti-virus solutions, particularly those with proactive defense mechanisms, may mistakenly flag legitimate programs as malicious, resulting in what are known as false positives. This means the anti-virus software incorrectly identifies a clean file as infected with a virus or other malware. It’s possible for Aid4Mail users to encounter this phenomenon.

We ensure that all our products, including Aid4Mail, are distributed online completely free of viruses. Our software undergoes rigorous testing, being scanned by around 70 different anti-virus products. Only a few, usually lesser-known, products might indicate a false positive. Rest assured, if you have downloaded Aid4Mail directly from our official website, our online store, or a trusted software distributor, the software is guaranteed to be virus-free at the point of download. Nevertheless, it’s important to consider that a pre-existing virus on your computer could potentially infect software post-installation. If your computer is virus-free and you still receive a security warning about our software, it is likely due to a false positive.

Should you encounter a false positive, we highly recommend contacting the vendor of your anti-virus software to report the issue, allowing them to correct the mistake in a subsequent update. In the meantime, you might be able to bypass the false positive by adding Aid4Mail to your anti-virus program’s whitelist or temporarily disabling the proactive protection feature. This approach can ensure uninterrupted use of our software until the anti-virus provider resolves the false alert.


Trial Mode
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Aid4Mail’s trial mode lets you explore all features without time limits, credit card requirements, or registration forms. Simply download and run the software—no strings attached.

While in trial mode, a few limitations apply. These are removed once you activate Aid4Mail using a valid activation code or offline key file:

1. Subject lines are truncated to 20 characters and appended with:
   [Created with trial version of Aid4Mail]
2. The From address is replaced with:
   trial-mode@aid4mail.com
3. Attachments (and occasionally embedded content) are removed from emails larger than:
   - 1 MB in Aid4Mail Enterprise and Aid4Mail Investigator
   - 10 MB in Aid4Mail Converter

You can test Aid4Mail for as long as you like—there’s no expiration on trial mode.

IMPORTANT
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When using Aid4Mail in trial mode, only convert email to target test folders and mailbox files. Since, by default, Aid4Mail does not modify or delete your source email, you can safely select existing mail folders and stores during your tests.

Please note that this is not free software. You may use it without charge for evaluation purposes only. You will have to purchase an activation code to remove the trial limitations.


Technical Support
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We’re here to help. Feel free to contact us if you have pre-sales questions or need technical support for any of our commercial products.
https://www.aid4mail.com/contact

We provide support by email on business days from Monday to Friday and usually reply within 24 hours.

If you don’t hear back from us, please check if our reply got caught by your Spam Protection tool or was automatically moved to your Junk folder.


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Copyright © 2005-2025, Fookes Holding Ltd. All Rights Reserved
Fookes is a registered trademark of Fookes Holding Ltd
Aid4Mail is a trademark licensed to Fookes Software Ltd, Switzerland

Windows is a trademark of Microsoft Corporation registered in the U.S. and other countries.
All other trademarks and service marks, both marked and not marked, are the property of their respective owners.
