I did not receive my confirmation and/or receipt emails

Your order might be pending for manual review. However, if it is not pending, the emails may be caught by your Spam Protection tool or may have been automatically sent to your Junk folder. Please be sure to check those locations if you don’t receive the emails shortly after ordering.

In some cases, your email service may be experiencing a slowdown in email delivery. Delays of several hours are possible in these situations. In other cases, your ISP may be blocking the emails before they even reach your account.

When this happens, the only solution is to contact us and provide an alternative address to which we can send confirmation email that includes your license details.

About Fookes Software

Fookes Software Ltd
La Petite Fin 27
1637 Charmey (en Gruyère)

For over 25 years we have been developing award-winning tools and productivity software. We also have more than 20 years of expertise in the field of email processing and analysis.

Our clients include Fortune 500 companies, government agencies, law firms, universities, and professionals specializing in e-discovery and forensics from around the world.

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