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Why do I receive an error when installing Aid4Mail

If you encounter errors, such as CreateFile/MoveFile failed, when installing Aid4Mail, we ask that you disable your anti-virus/security programs or white list the installation of Aid4Mail.

CreateFile Failed error MoveFile Failed error

The CreateFile/MoveFile failed errors are an indication that another program is interfering with the installation. One example of a program that has interfered with the installation of Aid4Mail is the Bitdefender endpoint security antivirus program.

If you need further assistance, please feel free to get in touch with us.

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About Fookes Software

Fookes Software Ltd
La Petite Fin 27
1637 Charmey (en Gruyère)
Switzerland

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For over 25 years we have been developing award-winning tools and productivity software. We also have more than 20 years of expertise in the field of email processing and analysis.

Our clients include Fortune 500 companies, government agencies, law firms, universities, and professionals specializing in e-discovery and forensics from around the world.

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