Why was my order declined?

If the message “Credit card was declined” appears while processing your order it usually means that your credit card bank has declined the transaction. In this case we recommend you call your credit card customer service to clarify the issue.

Sometimes a payment may be declined due to a discrepancy in your order details such as your email address being different from your PayPal address or your postal address not matching your credit card address.

If you would like more information, don’t hesitate to contact us.

About Fookes Software

Fookes Software Ltd
La Petite Fin 27
1637 Charmey (en Gruyère)

For over 25 years we have been developing award-winning tools and productivity software. We also have more than 20 years of expertise in the field of email processing and analysis.

Our clients include Fortune 500 companies, government agencies, law firms, universities, and professionals specializing in e-discovery and forensics from around the world.

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