Cannot create app password for Yahoo!/AOL account

We have had reports of users unable to create an app specific password with Yahoo!/AOL accounts. 

Please be aware that you may need to turn-on 2-step verification but normally it is not necessary as shown here:

Users have also reported that the web browser being used can affect whether the “App Password” option is available. Some users have received the message “Sorry, the feature is not available right now!”.

Users have had success using Chrome and Edge web browsers. While web browsers like Brave and Firefox have shown to not allow the app password option to be available.

We suggest using Chrome or Microsoft Edge web browsers when trying to create Yahoo!/AOL account app passwords.

This is unfortunately an issue with AOL. Here is an an AOL forum post about it:

It looks like some users also had some success using a different machine/computer to get the app password option working.

If you experience any issues, please don’t hesitate to contact us.

If you would like to buy an Aid4Mail license, please visit the Aid4Mail website.

About Fookes Software

Fookes Software Ltd
La Petite Fin 27
1637 Charmey (en Gruyère)

For over 25 years we have been developing award-winning tools and productivity software. We also have more than 20 years of expertise in the field of email processing and analysis.

Our clients include Fortune 500 companies, government agencies, law firms, universities, and professionals specializing in e-discovery and forensics from around the world.

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