Why do I get an “Error processing email” message?

This error may be triggered by different types of problems. It can occur when your default email client is set to a program that does not support Extended MAPI.

If this is the case, see if temporarily setting it as the default client fixes the issue and restart Aid4Mail. The instructions on how to change the default email client are below:

In Windows 10, search for “default programs” in the search bar next to the Start Button and select the “Default Programs” desktop application.

Then click on the application under “Email” and select Outlook.

In Windows 7, follow the steps on this video tutorial to set your default email client:

If the above solutions do not apply or do not work, see if rebooting your computer fixes the issue.

Should you require any assistance, please don’t hesitate to contact the help desk.

If you would like to buy an Aid4Mail license please visit the Aid4Mail website.

About Fookes Software

Fookes Software Ltd
La Petite Fin 27
1637 Charmey (en Gruyère)

For over 25 years we have been developing award-winning tools and productivity software. We also have more than 20 years of expertise in the field of email processing and analysis.

Our clients include Fortune 500 companies, government agencies, law firms, universities, and professionals specializing in e-discovery and forensics from around the world.

Your outdated browser! You can download Edge or Chrome or Firefox