Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites remember information about your visit, which can make your next visit easier and the site more useful to you.

2. How We Use Cookies

2.1 Essential Cookies (All Visitors)

We use one essential session cookie for all visitors to store your country code. This cookie:

• Determines the displayed product pricing and currency (USD, EUR, GBP, CHF)
• Helps us comply with regional privacy regulations
• Determines which services are available in your region
• Expires when you close your browser (session cookie)

2.2 Analytics and Performance Cookies

For visitors from regions outside the EU, EEA, UK, Switzerland, and South Korea, we use additional tools to help us understand how our website is used:

Google Analytics

• Purpose: Tracks anonymous visitor behavior to help us improve our website
• Data collected: Pages visited, time on site, browser type, general location (country/city)
• Duration: Various (from session to 2 years)
• Google’s Privacy Policy

Microsoft Clarity

• Purpose: Provides heatmaps and session recordings to understand user interactions
• Data collected: Mouse movements, clicks, scrolls, page interactions (anonymized)
• Duration: Various
• Microsoft’s Privacy Policy

Botsonic AI ChatBot

• Purpose: Provides automated customer support
• Data collected: Chat interactions, questions asked
• Duration: Session-based
• Botsonic’s Privacy Policy

3. Your Cookie Choices

3.1 Browser Settings

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit our site.

Here’s how to manage cookies in popular browsers:

• Chrome
• Firefox
• Safari
• Edge

3.2 Opt-Out Options

For visitors outside the EU, EEA, UK, Switzerland, and South Korea, you can opt out of specific analytics tools:

• Google Analytics: Install the Google Analytics Opt-out Browser Add-on
• Microsoft Clarity: You can opt out by using your browser’s Do Not Track setting

4. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. We respect DNT signals and do not load analytics tools when we detect this setting is enabled.

5. Local Storage

In addition to cookies, we may use local storage (similar to cookies but with larger capacity) for:

• Saving your theme preference (light/dark mode)
• Temporarily storing form data to prevent loss during navigation

You can clear local storage through your browser settings, typically found in the same area as cookie settings.

6. Third-Party Cookies

We do not sell, trade, or otherwise transfer your information to third parties. However, trusted third-party services we use (as listed above) may set their own cookies. We have no control over these third-party cookies.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a notice on our website.

8. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Fookes Software Ltd
La Petite Fin 27
CH-1637 Charmey
Switzerland
Email: helpdesk@fookes.net