Aid4Mail 6 End User License Agreement
Last Updated: June 5, 2025
This End User License Agreement (“Agreement”) governs the terms and conditions of the Licensee’s access and use of Aid4Mail 6 software (“Aid4Mail”) and is made between the Licensee (“you”) and Fookes Software Ltd, La Petite Fin 27, 1637 Charmey, Switzerland (“Fookes Software”).
By clicking the “I accept the Agreement” option during installation and/or by accepting the Agreement on the online order form and/or by using Aid4Mail, you confirm your acceptance of, and agree to be bound by, this Agreement.
If you are using an Evaluation License as or on behalf of an entity, and/or have registered for any other license as or on behalf of an entity, such as a corporation, partnership, limited liability company or other entity, the term “you” used below refers to the entity which will be bound by this Agreement. You represent and warrant that you have power and authority to enter into this Agreement on behalf of the entity.
This Agreement does not address any third-party or free or open-source software separately licensed to you.
Important: If you do not agree to this Agreement or if you do not understand it, do not purchase, install, or use Aid4Mail. In case you have another written agreement directly with Fookes Software concerning Aid4Mail 6, such written agreement prevails in the event of any conflict with the terms and conditions of this Agreement.
1. Definitions
- “Activation Code”
- A unique string of characters (for example ‘cb-497313892-1-250318y-inv’) that is entered into a license activation screen.
- “APIs”
- Application Programming Interfaces provided by third-party services, including but not limited to Microsoft Graph API, Google API, IMAP protocols, and Extended MAPI.
- “CLI”
- A command line interface format.
- “Extended MAPI”
- The Messaging Application Programming Interface provided by Microsoft for accessing Microsoft Exchange Server and Outlook data files, including PST and MSG files.
- “GUI”
- A graphical user interface format.
- “Hardware”
- A personal or shared computer (desktop or laptop), or a server, or a USB flash drive.
- “Individual End User”
- One natural person, not an Organization.
- “Key File”
- A file created by Fookes Software for a Licensee that contains information used to unlock Software features when predefined conditions are met.
- “Mail”
- Email messages, email files, mailbox files, email folders, email profiles, email stores, and/or email databases.
- “Mail Account”
- Mail stored from one or more related email addresses that are assigned to one Individual End User for receiving, sending, and/or archiving email messages.
- “Organization”
- Any for-profit or non-profit sole proprietorship, unincorporated association, joint venture, partnership, trust, limited liability company, corporation, or other legal entity, or government.
- “Regular Mode”
- Software operating with a valid Activation Code or Key File that deactivates Trial Mode.
- “Seat”
- One operating system user login account on one terminal or personal computer with the ability to run the Software in Regular Mode.
- “Software”
- The relevant version of Aid4Mail in executable form (GUI and CLI format) and documentation, including operation in Trial Mode or Regular Mode.
- “Subscription Period”
- A period of time beginning on the date of license purchase or the date the Activation Code or Key File is sent to you, whichever is earlier, and ending upon subscription cancellation.
- “Trial Mode”
- Software operating without a valid Activation Code or Key File, and for which you are obtaining a no-charge evaluation license.
2. Software License Grants
2.1. Trial Mode License
Subject to the terms and conditions of this Agreement, Fookes Software hereby grants you a non-sublicensable, nonexclusive, nontransferable license to Use the Software in Trial Mode without charge and for evaluation purposes only in a non-production test environment.
Trial Mode Limitations
- Subject lines are truncated to 20 characters
- From address is replaced with trial-mode@aid4mail.com
- Attachments are removed from emails larger than:
- 1 MB in Aid4Mail Enterprise and Investigator
- 10 MB in Aid4Mail Converter
2.2. Regular Mode License
Regular Mode becomes effective when you activate or re-activate a license using a valid Activation Code or Key File for Aid4Mail version 5 or 6. An Aid4Mail 6 Activation Code or Key File is valid during the paid subscription period or when using the free Aid4Mail Converter Light license.
2.2.1. Activation Codes
If you purchase and/or use an Activation Code, you agree to comply with the license activation and verification. The activation technology may prevent your use of the Software if you do not follow the activation process. Activation, re-activation, and license verification all require an internet connection.
Personal Information Stored
- One-way Hash: A unique code generated from your computer’s hardware that cannot be reverse-engineered
- License Activation Code and Password
- IP address
This information is stored on Fookes Software’s servers in Switzerland and is used solely for license activation and verification purposes, in compliance with applicable data protection laws.
2.2.2. Key Files
A Key File is a special file that ties the Software to predetermined hardware for the duration of the Subscription Period. A Key File is provided on request for yearly subscriptions to enable Using the Software in an offline environment.
2.2.3. Monthly Subscription Commitment (Aid4Mail Enterprise only)
Important: New monthly subscriptions for Aid4Mail Enterprise editions require an initial commitment of four (4) months. During this period, you may not cancel your subscription. After completing this initial commitment, you may cancel at any time. This requirement does not apply to Aid4Mail Converter and Investigator editions or yearly subscriptions.
2.3. License Types
2.3.1. Aid4Mail Converter Light
Free license to Use the Software without charge to process any number of Mail Accounts that belong to you.
2.3.2. Aid4Mail Converter
Licensed to process any number of Mail Accounts, including those of third parties to which you legally have access.
Re-activation limits: Up to 4 re-activations per year. First re-activation anytime, subsequent ones must be at least 30 days apart.
2.3.3. Aid4Mail Investigator Light
Available on request exclusively to members of the forensic community. Free license at the sole discretion of Fookes Software.
2.3.4. Aid4Mail Investigator
Licensed to process any number of Mail Accounts, including those of third parties to which you legally have access.
Re-activation limits: Up to 4 re-activations per year. First re-activation anytime, subsequent ones must be at least 30 days apart.
2.3.5. Aid4Mail Enterprise
Licensed to process any number of Mail Accounts. Can be installed on a personal/shared computer, server, or shareable USB flash drive.
Deployment options: Desktop, laptop, server, or USB flash drive. USB drives can be shared within your organization but must remain plugged in during use.
2.4. License Restrictions
The Software is licensed, not sold. This Agreement only gives you the rights according to the chosen license type. You may not:
- Modify, adapt, translate, rent, lease or sublicense the Software except as explicitly permitted
- Disable, block or circumvent any licensing or control features
- Assign, loan, resell, transfer, or distribute the Software except as set forth in Section 8
- Decompile, disassemble or reverse engineer the Software
- Remove or modify any legal notices in the Software
- Make unauthorized copies of the Software
Important: It is your responsibility to make a back-up copy of the Software installation file and your registration details, including Activation Codes, Key Files, and passwords if any, and place these in a safe location that is not accessible to other users.
3. Use of Third-Party Services and APIs
3.1. Integration with Third-Party Services
Aid4Mail utilizes Third-Party Services, including but not limited to Microsoft Graph API, Google API, AI APIs, IMAP protocols, and Extended MAPI, to provide functionalities such as email access, migration, and archiving.
3.2. User Consent and Compliance
By using Aid4Mail, you consent to the Software accessing and processing your data through these Third-Party Services. You agree to comply with all applicable terms and conditions set forth by these Third-Party Services.
3.3. Data Handling
Aid4Mail accesses your data solely for the purposes of providing the intended functionality. The Software does not store or share your data with Fookes Software or any third parties, except as explicitly stated in the Privacy Policy.
3.4. User Responsibilities
You are responsible for ensuring that your use of Aid4Mail complies with all applicable laws and Third-Party Service terms. Unauthorized access or misuse of Third-Party Services through Aid4Mail is strictly prohibited.
4. Data Protection and Privacy
Your use of Aid4Mail is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By accepting this Agreement, you also agree to the terms specified in our Privacy Policy.
5. Customer Support / Software Maintenance / Feedback
Fookes Software provides customer support and software maintenance at no extra charge during the Subscription Period, exclusively in English. Support is provided only to Organization support Staff Members, not all Staff Members.
Note: Fookes Software has no obligation to provide Customer Support for Trial Packages, Light editions, discontinued products, or old Software versions released more than six months prior to the latest update. For OEM versions, contact your OEM or distributor for support.
Support Materials
By submitting Support Materials (mail files, log files, screen images, etc.) to Fookes Software, you grant us the right to use these materials internally for providing Customer Support and improving our products and services. We agree to keep your Support Materials confidential, except as required by law.
Feedback
By submitting Feedback (bug reports, feature requests, suggestions) to Fookes Software, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable right to use such Feedback in our products or services without compensation to you.
6. Refund Policy
The Software in Trial Mode is available for download free of charge from the Fookes Software website to allow evaluation before purchase.
AS A RESULT, ALL SALES ARE FINAL. Refunds are optional and provided only for accidental duplicate orders. An administration fee may apply to cover processing costs and third-party commissions.
7. Ownership
The Software is proprietary to Fookes Software and its suppliers, and is licensed, not sold, to you. The Software is protected under Swiss and U.S. copyright and other international laws. Fookes Software and its suppliers retain all copyrights and other intellectual property rights in the Software.
8. Distribution of the Trial Package
With authorization from Fookes Software, you may distribute the current Release Version of the Trial Package. You are authorized to:
- Make copies of the Trial Package
- Give exact copies to anyone
- Distribute via electronic means (Internet, CD-ROMs, DVDs, etc.)
- Charge a small distribution fee (clearly marked as such)
You may not make the Trial Package available on any site or medium containing viruses, malware, or other malicious code. Distribution permission is not transferable or assignable.
9. Updates and Upgrades
To use an update or upgrade, you must possess a valid license to the updateable version. Once you start using an Update, you lose your right to use the Previous Version and may not transfer it to another person or entity.
10. Compliance
You shall conduct your business in compliance with all applicable laws and regulations, including but not limited to the U.S. Foreign Corrupt Practices Act and all import and export laws.
11. U.S. Government Rights
Notice to U.S. Government End Users:
The Software and documentation are “Commercial Items” as defined at 48 C.F.R. §2.101, licensed to U.S. Government end users only as Commercial Items with only those rights granted to all other end users pursuant to this Agreement.
12. WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
THE SOFTWARE AND CUSTOMER SUPPORT IS PROVIDED ON AN “AS IS” BASIS. FOOKES SOFTWARE DISCLAIMS AS FAR AS LEGALLY PERMISSIBLE ALL WARRANTIES RELATING TO THE SOFTWARE AND CUSTOMER SUPPORT, WHETHER EXPRESSED, IMPLIED OR STATUTORY.
THE ENTIRE LIABILITY OF FOOKES SOFTWARE AND ITS SUPPLIERS, AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO THE USE OF THE SOFTWARE OR CUSTOMER SUPPORT OR ANY BREACH OF THIS AGREEMENT ARE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU, IF ANY, FOR USE OF THE SOFTWARE.
You are solely responsible for selection, installation and launch of the Software and for backing up your data and files. Before you install the Software, securely save a backup copy of any other software and data. Before you use the Software, save a copy of the data you are using it on.
13. No Property Rights of Third Parties
Fookes Software represents that, to the best knowledge of Fookes Software, the Software does not infringe any intellectual property rights or other property rights of any third party.
14. Governing Law / Jurisdiction
This Agreement is governed by Swiss Law, subject to the express exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG). The parties consent to the exclusive jurisdiction of the competent Swiss courts of Bern, Switzerland.
15. Termination
Fookes Software may terminate this Agreement at any time upon default by you of the license provisions, or any other material default not cured within thirty (30) days after written notice. Except for Sections 2, 3 and 6, all provisions of this Agreement shall survive termination.
16. Severability Clause
If any provision of this Agreement is or becomes ineffective, this does not affect the legal validity of the remaining provisions. The ineffective provision will be replaced by an effective provision that is as close as possible in economic terms to the provision wanted by the parties.
17. Compliance with Anti-Bribery and Anti-Corruption Laws and Sanctions
17.1. Anti-Bribery/Corruption
Fookes Software operates in compliance with applicable Anti-corruption Laws and does not tolerate any form of bribery in any of its business dealings. Fookes Software will not engage in any form of bribery, collusive practice or corruption, and will not offer or give anything of value to any government official or employee to improperly obtain, retain, or direct business.
17.2. Sanctions
Fookes Software will not directly or indirectly deal with any Restricted Party or Sanctioned Country.
Sanctioned Countries (current list):
Republic of Iraq, Myanmar (Burma), Zimbabwe, Democratic Republic of the Congo, Belarus, Lebanon, Somalia, Guinea, Libya, Guinea-Bissau, Central African Republic, Yemen, Burundi, Republic of South Sudan, Republic of Mali, Venezuela, the Crimea Region, Cuba, Iran, North Korea, Sudan, and Syria.
18. General
You shall not assign, delegate, or sublicense any of your rights or obligations under this Agreement without prior written consent of Fookes Software. Fookes Software may change the terms, conditions and pricing relating to future licensing of its Software from time to time.
This Agreement is the complete and exclusive statement of agreement between the parties and supersedes all proposals or prior agreements concerning the Software.
Questions About This Agreement?
Fookes Software LtdLa Petite Fin 27
1637 Charmey, Switzerland
Email: helpdesk@fookes.net