Skip to main content
User Guide

Aid4Mail Portable Email Viewer User Guide

Master the free, zero-installation email viewer designed for digital forensics investigators, eDiscovery professionals, and legal teams. Review email collections anywhere—no software installation required.

Zero Install

Browser Only

50,000+

Email Capacity

100% Free

Redistributable

Offline

No Server Needed

Welcome to the Aid4Mail Email Viewer, a powerful yet intuitive tool designed for professionals who need to efficiently browse, search, and review email collections. Whether you’re in digital forensics, eDiscovery, or litigation support, this guide will help you master the viewer’s features to streamline your workflow.

Key Features

Zero installation required
Handles 50,000+ emails smoothly
Advanced search capabilities
Sandboxed security by default

The Email Viewer operates entirely on your local machine, requiring no web server and ensuring your data remains secure. It’s optimized for performance through virtual scrolling and optimized search algorithms, ensuring a responsive experience even with large collections.

1

Getting Started

Opening the Viewer

There are three ways to open the viewer:

  1. 1

    Click the Open target link at the bottom of Aid4Mail’s Progress screen.

  2. 2

    Navigate to your export folder and double-click index.html

  3. 3

    Windows only: Double-click Launch-Aid4Mail-Viewer.exe

Understanding the Interface

The Aid4Mail Email Viewer presents a clean, three-pane layout designed for efficient email review:

Top Panel (Toolbar)

  • Search Bar: Quickly find emails using various criteria
  • Folder Selector: Filter emails by their original folder
  • Tag Actions: Commands for tagging and managing tags
  • Security Toggle: Enable/disable email preview sandboxing
  • Theme Toggle: Switch between light and dark modes

Center Panel (Email List)

Displays your emails with sortable columns including Date, From, Subject, Status, Attachments, and Classification.

Bottom Panel (Email Preview)

Shows the content of the selected email in a secure, sandboxed environment by default.

Deployment Options

The viewer supports flexible deployment scenarios:

  • Local/Secure Sharing: Share via USB drives or secure network drives
  • Web Server: Upload for collaborative review with authentication
  • Public Access: Host publicly for FOIA responses or transparency
2

Viewing Emails

Navigating the Email List

  • Scrolling: Virtual scrolling allows smooth navigation even with tens of thousands of emails
  • Selection: Click an email to view its content in the preview panel
  • Keyboard: Use Arrow Up/Down or J/K keys to move between emails

The Email Preview Pane

By default, each email is rendered in a sandboxed iframe with restricted permissions: JavaScript execution is blocked, external resources are not loaded, and email styles cannot affect the main viewer interface. This is crucial for digital forensics and eDiscovery professionals who must handle potentially malicious content safely.

Opening Emails in a New Window

For tasks such as accessing attachments or printing an email, click the Open email button in the toolbar (box with arrow icon).

Important

When you open an email in a new window, it is no longer within the viewer’s sandboxed environment. Always be cautious and verify the sender’s trustworthiness before interacting with content, especially attachments from unknown sources.

3

Searching Emails Efficiently

The search function offers both simple and advanced capabilities to help you quickly locate specific emails within large collections.

Search Modes

Standard Search

Word-prefix matching without field specifiers

  • cont finds "contract" and "contact"
  • read. finds only "read" (exact match)
  • • Multiple words = phrase search

Fielded Search

Substring matching with field specifiers

  • • Use field:value syntax
  • • More flexible results
  • • Combine multiple fields

Available Search Fields

Basic Fields

  • from: Sender name/email
  • to: Recipient field
  • cc: CC field
  • bcc: BCC field
  • recipients: All recipient fields
  • subject: Email subject
  • date: Date (prefix matching)

Advanced Fields

  • folder: Folder path
  • status: Email status
  • has: Attributes (attachment, starred, read)
  • tag: Tag status (yes/no)
  • class: AI classification
  • mih: Message ID Hash

Search Examples

from:alice subject:invoice

Emails from Alice about invoices

date:2025-06 has:attachment -status:spam

June 2025 emails with attachments, excluding spam

recipients:legal -tag:yes class:responsive

Untagged responsive emails to legal team

Search Helper

Click the list icon next to the search bar to access quick patterns including tag searches, attribute searches, and example queries.

4

Organizing and Managing Emails

Tagging Emails for Review

Tagging is essential for eDiscovery and forensic review, allowing you to mark emails for various purposes—such as responsiveness, privilege, or further action—all while working offline.

How to Tag

  • Single: Click checkbox in email row
  • Bulk: Use Tag Actions menu
  • Search: Use tag:yes or tag:no

Tag Features

  • • Persist across sessions (local storage)
  • • Export tag lists as MIH values
  • • Import tags from colleagues
  • • Pre-configure with Tagged.js

Exporting and Importing Tags

Export Tags

Save tagged email MIH values to a date-stamped text file. Useful for:

  • Archiving review decisions
  • Collaborating with colleagues
  • Integration with other eDiscovery tools

Import Tags

Apply tags from exported files using MIH matching. Existing tags are preserved, and the viewer reports how many emails were successfully tagged.

Sorting and Filtering

  • Sorting: Click any column header to sort (click again to reverse)
  • Folder Filter: Use dropdown to show emails from specific folders
5

Customizing Your View

Theme Options

  • Automatic: Follows your operating system’s light/dark mode setting
  • Manual Toggle: Click the sun/moon icon to switch themes
  • Persistent: Your preference is saved for future sessions

Managing Email Preview Security

Sandboxing ON (Default)

Maximum security prevents:

  • JavaScript execution
  • Form submissions
  • External resource loading
  • Pop-ups and dialogs

Sandboxing OFF

Full functionality allows:

  • JavaScript to run
  • External resources to load
  • Full CSS styling
  • Interactive elements

Security Warning

Disabling sandboxing allows email content to execute scripts and access external resources. Only disable if you trust the email content and understand the security risks. Re-enable immediately after viewing trusted content.

6

Accessibility Features

The viewer is designed to comply with WCAG 2.1 AA standards, ensuring users with diverse needs can effectively navigate and review email collections.

Keyboard Navigation

Operate most functions using only your keyboard. See shortcuts below.

Screen Reader Support

Compatible with modern screen readers using ARIA labels and semantic HTML5.

High Contrast

Light and dark themes with proper contrast ratios for visual accessibility.

Skip Navigation

"Skip to main content" link available for faster navigation.

Keyboard Shortcuts

Shortcut Action
↑ / ↓ or J / K Navigate between emails
Enter or Space Open selected email preview
/ Jump to search box
Escape Exit search / Clear selection
F6 Switch focus between panels
Ctrl+O (Mac: ⌘O) Open email in new window
F1 Open user guide
7

Security and Best Practices

Understanding the Viewer’s Security

  • Sandboxed Display: Emails shown in isolated iframes with sandboxing enabled by default
  • Offline Operation: Runs entirely client-side with no data sent to servers
  • Local Storage Only: Settings and tags stored in browser local storage

Best Practices for Secure Review

1

Keep Sandboxing Enabled

Always start with sandboxing enabled, especially for unknown sources

2

Verify Sender Information

Scrutinize sender details before trusting email content

3

Exercise Caution with Attachments

Only open attachments after verifying trustworthiness or scanning for malware

4

Re-enable Sandboxing After Use

If you disable sandboxing temporarily, remember to re-enable it

5

Report Suspicious Behavior

Contact IT or support if you encounter security concerns

8

Troubleshooting Common Issues

Email Images Not Loading

Local images may be blocked by security restrictions when sandboxing is enabled.

Solution:

  • Try disabling sandboxing temporarily if you trust the email source
  • Alternatively, click the Open button to view in a new window
Email Content Not Displaying Properly

Emails may require JavaScript or external resources to display correctly.

Solution: Temporarily disable sandboxing if you trust the source, then re-enable after viewing.

Attachments Not Opening

Attachments are sandboxed and cannot open directly from the preview pane.

Solution: Click the Open button to view the email in a new window where attachments are accessible.

Scrolling Issues

Solution:

  • Refresh the page: Ctrl+R (or ⌘R on Mac)
  • Hard reload: Ctrl+Shift+R (or ⌘⇧R on Mac)
Emails Not Loading

Check:

  • Ensure email-data.js is present in the same folder as index.html
  • Verify all email HTML files are in the emails/ subfolder
  • Open browser console (F12) to check for error messages
Search Not Working

Try:

  • Clear browser cache and reload
  • Ensure JavaScript is enabled
  • Use a compatible browser (Chrome 90+, Firefox 88+, Safari 14+, Edge 90+)

Ready to Experience the Email Viewer?

Download Aid4Mail and get the portable email viewer included with every export. Free trial available.